Revised: 11/6/2023
Terms of Use/Service
Refunds
Since AI Chatbot Easy Integration Pro includes a 14 day free trial, we do not offer refunds.
Software Warranties and Disclaimers
The software we offer is provided “as is” without warranty, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. AlumniOnline Web Services LLC assumes no responsibility for errors or omissions in the software. In no event will AlumniOnline Web Services LLC be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate a website, even if AlumniOnline Web Services LLC has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Software Updates
Updates are available free of charge for the first year or for the period indicated on your purchase email. AlumniOnline Web Services LLC does not guarantee that updates will be distributed at any specific intervals.
Website Use
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.
The term ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Information Collected by AlumniOnline Web Services LLC
If you purchase our software, subscribe to a service or contact us we will collect customer name, e-mail address and other non personal identifiable information (PII) related to your subscription or software purchase. Your information will be kept until it is no longer required to support your software license, the service you have purchased or you request to have it removed. Contact form and support ticket data is removed when no longer required and normally retained no longer than 180 days.
We do not share information with any business partners and your email address will be used only to contact you regarding the software you have purchased or to gather information related to work you may have requested.
If you elect to receive news or promotional information we will use your email address to contact you regarding software that interests you or to provide news or updates about the services that we offer.
Our servers keep track of non-personally identifiable information such as the IP address of a user’s computer, time of access and browser type. IP addresses are not associated with other information about a user, but only indicate general visitor navigation patterns. We use this information and Google Analytics to count the number of visitors to our website but do not track or analyze your usage of our website.
Cookies
We use “cookies” on this site to enhance the users experience. A “cookie” is a small text file stored on the user’s computer by a website. We do not use cookies to track “real time” statistics of site users or store any personal information in cookies. The following cookies are used on our website:
- PHPSESSID: The PHPSESSID cookie is native to PHP and enables websites to store serialized state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie (expires when you close your browser). Required if you visit or use our website.
- cookie_notice_accepted: Records that the cookie notice has been accepted (expires when you close your browser). Not required but by continuing to use our website you deem to accept our terms and policies.
- __stripe_<container-id>: these cookies are set by our payment processor Stripe. Find out how they are used.
- wp-ada-show-accessibility-tools: this cookie is retained until the browser is closed and used to remember the web accessibility tool bars visibility state.
- _ga: this cookie is set by Google Analytics, is used to distinguish users and is retained for 2 years
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gid: this cookie is set by Google Analytics, is used to distinguish users and is retained for 24 hours - _gat_gtag_<container-id>: this cookie is set by Google Analytics, is used to persist session state and is retained for 2 years
- _
gac_ gb_ <container-id>: this cookie is set by Google Analytics, contains campaign related information and is retained for 90 days - View a complete list of potential Google Analytics cookies.
Cookies are meant to improve the user experience, but some users prefer to set restrictions on the types of cookies that can be stored on their computer or mobile device.
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.
It is important to note that you will lose some functions of a website if you choose to restrict or disable its cookies.
Your Access to and Control Over Information
You can do the following at any time by contacting us using our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
- Unsubscribe from promotional emails.
Security
We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline.
Wherever we collect information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
Our website is hosted on secure infrastructure to prevent the unauthorized retrieval.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept secure.
Stripe Payments
We use Stripe payment service to process online payments. Stripe has its own privacy policies and terms of use. Please refer to the Stripe website for information related to their terms and policies.
