Category: How To

Creating FAQ posts

FAQ posts provide a quick and easy way to answer your top questions. When you are using the basic chat feature, FAQ will be displayed

How to generate an Open AI API key?

Visit the signup page on OpenAI.com. Enter an email address and click “Continue”. Enter a password and click “Continue”. Go to your email and click

Enabling Support Tickets

Install the free or premium version of Awesome Support to enable the option to generate support tickets. Tickets can be generated from chat sessions and when

Custom Webhook Calls

Our AI Chatbot can automate repetitive requests and allow agents to solve more complex customer problems. Let us know how we can help you to

Create a Watson Assistant Chatbot

Please refer to these detailed instructions to create a Watson Assistant Chatbot for your website. https://youtu.be/-sFo2dcI5g4 Go to Step 2:  Displaying the Chatbot on your

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